What are the responsibilities and job description for the Customer Experience Representative position at Park National Bank?
Job Summary
Park National Bank is seeking a Customer Experience Representative to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service and providing support to customers with their banking needs.
About the Role
We are looking for someone who is passionate about providing outstanding customer service and has excellent communication skills. You will work closely with our customers to understand their financial needs and provide tailored solutions to meet their goals. Your responsibilities will include processing transactions, answering customer inquiries, and promoting bank products and services.
Key Responsibilities
Requirements
To be successful in this role, you will need:
Benefits
We offer a competitive hourly rate and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
Park National Bank is seeking a Customer Experience Representative to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service and providing support to customers with their banking needs.
About the Role
We are looking for someone who is passionate about providing outstanding customer service and has excellent communication skills. You will work closely with our customers to understand their financial needs and provide tailored solutions to meet their goals. Your responsibilities will include processing transactions, answering customer inquiries, and promoting bank products and services.
Key Responsibilities
- Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.
- Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Assist customers with opening new accounts, obtaining loans, and completing other banking transactions.
- Stay up-to-date on bank products and services to effectively promote them to customers.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent.
- 0-2 years of prior cash handling, sales, or customer service experience.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and multitask effectively.
Benefits
We offer a competitive hourly rate and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
