What are the responsibilities and job description for the Spa Receptionist position at Shular Companies?
Job Duties :
- Knows spa treatments and spa treatment rates.
- Answering the phone and making guest appointments
- Transferring Calls to Resort and taking accurate messages
- Giving Tours of the Spa Facility
- Checks in and greets arriving guests.
- Coordinates spa room maintenance work with the engineering and maintenance division.
- Uses persuasive selling techniques to sell spa products and to promote other spa services.
- Knows daily activities taking place in the spa.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Manages and resolves all guest complaints in a professional and courteous manner.
- Processes guest check-outs and handles monetary transactions.
- Maintains customers' privacy.
- Maintains a high level of professional appearance and demeanor.
- Performs other duties as assigned.
Qualifications :
PI259243254
