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Manager, System Verification, Unified Communications (Camera, Video, Audio) Job

Shure
Niles, IL Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/17/2025

Overview

Picture-Perfect Quality : Lead our Camera, Audio, and Video Engineering to Excellence!

As a hands-on Engineering Manager, you will manage a focused group of professionals within the larger team, contributing to the overall success of our quality engineering initiatives. Your expertise in test engineering and commitment to excellence will ensure our products sound incredible and look picture-perfect, driving high-performance results. You'll also lead and develop a team of engineers in our brand new Unified Communications lab!

This role will be on-site with flexibility (4 days on-site / 1 day remote) at our Skokie, IL location.

Responsibilities

Essential Skills for Success in this Role :

  • Unified Communications Experience : Demonstrated experience and expertise in Unified Communications, specifically with Microsoft Teams Rooms and Zoom Rooms. Your in-depth knowledge of these platforms will be crucial in ensuring our testing strategies and processes are aligned with the unique challenges and requirements of UC environments.
  • Passion for Quality Excellence : We need someone who has an unwavering dedication to delivering top-notch products. If you thrive on the relentless pursuit of uncovering customer-impacting defects and take pride in your attention to detail, this is the perfect role for you.
  • Outstanding Communication Skills : Clear and accurate communication is the cornerstone of successful product development. If you excel in both written and oral communication and can articulate defects and product behavior with clarity and precision to your team, you will be instrumental in our verification process.
  • Self-Driven and Motivated : Imagine a role where your self-motivation and drive are not just appreciated, but essential. As a System Verification Manager, you will take charge from reviewing requirements to delivering the finished product, all with minimal supervision.

Key Responsibilities :

  • Customer Focus : Align testing strategies with customer needs, ensuring the delivery of top-quality and timely products.
  • Masterful Test Planning : Craft detailed, comprehensive, and meticulously structured test plans and test cases.
  • Innovative Test Execution : Design, develop, and execute both manual and automated test cases with creativity and precision.
  • Technical Leadership : Apply your extensive knowledge in test engineering to guide and support your team effectively in technical discussions and decision-making processes.
  • Team Development : Foster an environment of continuous improvement and learning, providing mentorship and guidance to your team members.
  • Project Management : Lead and manage testing projects to achieve superior outcomes within set timelines, maintaining a results-driven approach.
  • Proactive Problem-Solving : Anticipate and address challenges promptly, ensuring project continuity without compromising quality.
  • Effective Communication : Communicate complex technical concepts and strategies to your team and stakeholders, ensuring alignment with broader objectives.
  • Strategic Execution : Support strategic planning and execution efforts per the department’s objectives, demonstrating a strong bias for action.
  • Qualifications

  • Bachelor’s degree in engineering, Computer Science, or a related field; a master’s degree is preferred.
  • A minimum of 7 years of total experience in quality engineering, system testing, or a related technical field. About 2 years in a quality leadership role leading and growing a geographically dispersed team.
  • Extensive experience with conferencing platforms and applications.
  • In-depth understanding of conferencing system architectures, protocols, and integrations.
  • Proven experience in testing and ensuring the quality of system solutions, including functional and non-functional test coverage.
  • Audio Quality : Expertise in testing and validating audio quality, including noise cancellation, echo reduction, and audio clarity in various scenarios.
  • Camera Quality : In-depth knowledge of camera technologies and experience in testing camera quality.
  • Video Quality : Proficiency in assessing and ensuring high video quality, including resolution, latency, and smoothness of video streams, as well as optimizing video performance for different network conditions.
  • Familiarity with conferencing hardware and software interoperability issues and solutions.
  • Ability to develop and execute comprehensive test plans that address the unique requirements.
  • Experience in troubleshooting and resolving complex issues in live environments.
  • Demonstrated ability to collaborate with cross-functional teams, including developers, product managers, and support engineers, to enhance products.
  • Experience with agile methodologies and using AI tools and frameworks.
  • WHO WE ARE Shure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability.

    PAY TRANSPARENCY Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry’s top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. This position may also be eligible for our incentive pay program, which varies based on individual and Company performance in the year. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions.

    WE GOT YOU - Our Benefits At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being.

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