What are the responsibilities and job description for the Account Supervisor position at Sia Partners?
Job description
Are you a big thinker, incredibly organized, and enjoy building relationships? Do you love and understand the entire digital ecosystem across all advertising - paid, earned, owned, social, mobile, user experience, web development, analytics, etc? If yes, then this role might be for you! As Account Supervisor / Senior Account Manager, you will act as a strategic consultant for our clients and report to an Account Director. While successfully managing accounts, you also contribute to the overall coordination of cross-functional teams to ensure we are meeting the client goals. You will support Account Directors who manage production teams, producers, and project managers on all accounts. The right candidate will be responsible for assessing client business needs, providing strategic stewardship to the clients, aligning the internal team on business objectives, and ultimately meeting & exceeding client expectations.
What Success Looks Like :
- Curate and build great relationships with your team, our staff, and our clients.
- Handle many diverse clients easily, overseeing multiple accounts, monitoring producers / project managers and all budgets.
- Maintain impeccable communication and organization through all channels from internal teams to the clients.
- Grow business by proactively seeking opportunities to add value, extend campaigns, recommend new projects, and build relationships
- Hold the attention of our clients in all meetings, translating a brilliant experience with Sia Experience in a positive and exciting way
- Manage day-to-day communication across a range of clients and projects
- Develop client proposals and execute SOWs
- Assist in development of client strategy presentations
- Translate client requests into actionable briefs
- Coordinate with PMs and production teams to create project milestones and deliverable schedules
- Act as primary client contact
- Generate all meeting agendas and responsible for all client deliverables
- Manage client milestones and budgets
- Work across departments to ensure work is completed on time and within approved budget
- Perform final QA on major deliverables to ensure all work is delivered to spec against approved SOW or project brief
- Act as an internal and client liaison; facilitating open communication between teams
- Attend internal and client meetings
Qualifications
Additional information
Why Join Sia?
Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing
These are the six core values that guide all our actions.
Your experience at Sia will be enriched by a(n) :
Compensation & Benefits
New York compensation for this opportunity ranges between $, and $,. Actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.
Diversity, Equity, Inclusion & Belonging
At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging . We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.
Sia is an equal opportunity employer . All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Office Workplace Guidelines
Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.
Work Authorization & Sponsorship
At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).
