Demo

Help Desk Specialist

Sibitalent
Des Moines, IA Temporary
POSTED ON 4/26/2025
AVAILABLE BEFORE 5/26/2025

Role : Desktop Deployment Technician

Location : Des Moines, IA - Onsite

Duration : 6 Month contract

Client : Strategic Staffing Solutions / Trinity Health

Interview : Phone / Video

Manager has availability to interview this week!

Required Medical Test or drug test after Confirmation

Job Summary :

  • Install the requested applications and peripherals on the user machine.
  • Keep track of all issues related to patches, features, deployment, and permissions.
  • Assist in data migration, identify and resolve issues and maintain the accuracy of deployed machines. Image / reimage new and existing desktops, laptops, etc.
  • In-depth understanding of imaging, sending machines and investigating. Make use of the active directory to supervise records, profiles and approaches.
  • Assist with sending workstations and PCs.
  • Create the design settings on Windows workstations.
  • Oversee information and adjust system profiles.
  • Investigate any technical issues that may arise with system tasks and en-client support.
  • Communicate with the end clients.
  • Make sure computers and peripherals are secure and that the users have the correct software.
  • Correctly managing image files and inventories are an essential part of the position.
  • Hands-on experience with imaging, deploying machines and troubleshooting.
  • Fault finding and problem-solving skills in a network environment.
  • Well-versed with building and setting up desktop computer systems.
  • Conduct recovery and preventive maintenance procedures.
  • Run diagnostic or repair routines and provide technical assistance.
  • In-depth knowledge of Microsoft Applications.

Education :

  • Associate or bachelors degree preferred.
  • Please note :

  • This is a physical role that requires unencumbered mobility throughout the facility. This will include moving computer equipment and the ability to lift up to 50 lbs. Travel is required to other locations.
  • valid drivers license and proof of insurance
  • Overtime is Require
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