Systems Application Engineer I

ABOUT SICK:

SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and “Sensor Intelligence” have allowed SICK to develop products for every phase of production in the automotive, packaging, electronics, food and beverage, consumer goods, storage and conveyor, robotics, material handling, oil and gas, chemical, power, maritime industries and more. In addition, SICK’s focus on Sensor Intelligence allows us to make Industry 4.0, or the Industrial Internet of Things, a reality for their customers.

COMPENSATION & BENEFITS: 

Our base salary is one part of our total compensation package and is determined within a range. The starting base salary range for this position is listed below. Actual starting salary will be based on a variety of factors including experience, skill set, education, performance, license/certifications, business needs, and other job-related factors permitted by law. 

Starting Base Annual Salary Range:

$66,180 - $100,100

Bonus Eligibility: 

This role is eligible for an annual bonus based on a combination of company and individual performance.

Benefits:

SICK’s benefit package has long been recognized and valued because of its comprehensiveness and competitiveness in the market. To help our employees make the most of their overall well-being, we are thrilled to provide an outstanding benefits package! SICK offers 17 PTO days starting, medical insurance, vision insurance, dental insurance, disability/life benefits, 401k retirement plan and more.  Click here to view more about our benefits!

POSITION SUMMARY:

This position is responsible for supporting Logistics Automation system sales for SICK, Inc. by providing technical support to the sales team, customers, integrators, and distributors.

RESPONSIBILITIES:    

• Provide support throughout a system’s life cycle from the concept phase to the system design and fabrication, assembly, installation and support.
• Test customer applications to validate system functionality and performance as required by the customer.
• Travel to customer sites to evaluate customer applications, recommending SICK solutions to solve technical problems.
• Evaluate new technical solutions to verify functionality and provide feedback to the engineering team.
• Support field evaluations and competitive tests.
• Provide systems training to customers, integrators, distributors and the sales team.
• Provide continuous technical support for customers, integrators, distributors and the sales team both over the phone and over email.
• Handle difficult customer situations, upholding a positive customer image of SICK, Inc.
• Gain knowledge to better support the customer through complex factory systems automation.
• Work with internal resources and external installation resources to identify areas for continuous improvement.
• Provide technical support to Field Service when needed.
• Utilize standard methodologies in capturing customer requirements and translating into relevant system definitions
• Carry out other duties and responsibilities as may be assigned or required.

QUALIFICATIONS:   

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Electrical, Mechanical or Industrial Engineering preferred OR equivalent experience
• 1-2 years of experience in new system development, project management, or new system definition toward Industrial Automation.
• Experience in technical systems sales and/or systems marketing.
• Experience in machine vision is a plus.

OTHER QUALIFICATIONS 

• Ability to self-start and learn on the fly.
• Programming capabilities in MatLab, C, C , Helcon or Lua a plus.
• Computer proficiency with Microsoft (Word, Excel, PowerPoint) and Internet applications 
• Ability and willingness to work alternative schedules including weekend, and on-call hours as needed 
• Legally permitted to work in the United States 
• Ability to work in a general office environment

CORE COMPETENCIES:

Ethics and Integrity Personal Growth and Learning, Customer Focus, Personal Accountable, Building Effective Relationships

If you thrive in a fast-paced, team-oriented work environment that offers challenges and the opportunity for growth, we are the place for you! SICK has several locations throughout domestic US and offers competitive wages and an excellent benefits program. Qualified candidates can apply online by clicking the “Apply Online” button. Visit us at www.sickusa.com.

SICK is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.