Medical Office Manager

JOB TITLE: Practice Manager

Under the direction of the provider, is responsible for day to day operations of the practice. Performs a wide variety of patient care activities including, but not limited to, maintaining clinical record/documentation, handling prior authorizations, handling telephone encounters/documentation, ensuring all insurance credentialing are current and effective, monitoring for HIPAA and other legal compliance, assist in revenue collections by ensuring all protocols are adopted, as well as any other task deemed necessary by the provider.

· Directs day to day operations of the practice to include ongoing review and evaluation of operational issues.

· Strategic planning and marketing management to include promoting practice and physicians in an effective manner to the public and referral sources. Act as the liaison between managed care and specialists, identifying new revenue streams.

· Handles communication with various vendors, pharmaceutical representatives and others

· Information management to include hardware & software including but not limited to computers, scanners, printers, practice network, liaison to contract information technology services, telephone systems and contract transcription services.

· Risk management to include corporate liability protection, physician malpractice, OSHA & CLIA compliance issues, patient safety, HIPAA compliance and patient satisfaction.

· Professional responsibility to include knowledge & leadership skills, ethical standards, staff motivation staff & continuing education. Initiates and facilitates staff meetings. Attends educational seminars and activities, which benefit the practice.

Daily Expectations:

· All co-pays and deductibles collected for the day are reported and any cash collected are handed over to the physician/ practice owner.

· Manages all the referrals, pre-authorization needed.

· Ensures rest of the staff have completed their daily duties and updates physician/ practice owner as appropriate

· Work area neat and all items put away, computer set to sleep or shut down

General Expectations:

· Providing quality customer service to patients

· Working in a professional environment

· Training staff members

· Maintain general supplies inventory

· Ensures facility is clean and HIPAA compliant

· Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.

· Maintains patient confidence and protects operations by keeping patient care information confidential.

· Serves and protects the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

· Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

High-preference will be given to candidates with eClinicalworks (eCW) experience.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $20