What are the responsibilities and job description for the Customer Relationship Representatives position at Siemens Energy?
A Snapshot of Your Day
About The Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards
- Start of your day by reviewing open deliveries. and new delivery requests for the Siemens Energy PG business.
- That is followed by communicating order status, especially those orders that are urgent or priority one customer needs to internal warehouse team.
- Throughout the day work with various departments internally and externally (domestic and international) to ensure the timely shipment of materials.
- You will communicate directly with internal customers to resolve any queries or issues.
- Maintain Hotjobs inbox for customer requests to ensure all deliveries are flowing through the process.
- Coordinate daily organization and releasing of deliveries.
- Maintain high level of communication with customers and members of the warehouse.
- Ensure compliance to customer delivery requirements, assisting the team determine workload and flow for the Siemens Energy PG business.
- Understand customer demands and work to deliver a high on time delivery (OTD) performance.
- Clearly articulate customer needs to internal warehouse team.
- Ensure systematic conversions of products/parts.
- Organization, coordination and processing of cancelled or altered deliveries.
- Minimum High school diploma
- 5 years of successful experience in a productive warehouse or logistics center environment.
- SAP EWM system knowledge experience is required.
- Problem solving ability to determine root cause for customer issues
- Positive, collaborative, can do attitude.
- Time management and organizational skills.
About The Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards
- Career growth and development opportunities; supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
