Student Success Advisor

About Siena Heights University:

Siena Heights University is a Catholic institution founded by the Adrian Dominican Sisters, and a recognized Hispanic Serving Institution (HSI), located in beautiful Adrian, Michigan. With a student population averaging 1,700 undergraduates and 163 graduate-level students: with approximately 300 employees. The Siena Heights University mission is “to assist people to become more competent, purposeful, and ethical through a teaching and learning environment which respects the dignity of all” and the team at Siena supports the Catholic and Dominican mission and identity, which are inspired by the life and teachings of St. Catherine of Siena.

Position Overview:

The Student Success Advisor (Advisor) works in the Center for Student Success (CSS) to support student registration, persistence, and retention efforts with a caseload of 200-300 students. The Advisor serves as a success coach, advocate, and educational planner for advisees. As a professional, the Advisor in the CSS provide support and guidance for students to create academic and co-curricular plans, connect students with resources and opportunities and serve as a source of ongoing support to students throughout their college career.

Essential Responsibilities:

• Develop proficiency in Siena Heights University curriculum, degree requirements and student database management systems.

• Provide advising and registration assistance to approximately 200-300 students while maintaining accurate documentation and ongoing contact for each advisee.

• Coach and mentor students through academic, personal, professional and social areas of concern while providing resources as needed to help students be successful.

• Proactively assist students with creating plans of study for degree completion and registering for appropriate courses.

• Monitor and track course progression and ensure timely interventions for students as needed.

• Act as a liaison and advocate for students with department and university partners. * Collaborate with student support specialists in the CSS to advance student and university goals regarding graduation, persistence and retention.

• Support with first year experience programming to help students transition to university.

• Participate in orientation and other campus-wide events as needed.

• Collateral Assignment – Student Success Advisor will, at an appropriate time to be determined by the Senior Director of Student Success, have a limited assignment in another student centered department.

• Other duties as assigned.

Qualifications, Experience, Abilities and Skills Required: Education/Certification:

• Bachelor’s degree in the field of education, higher education, psychology or counseling. Master’s degree in student affairs, higher education, counseling, psychology or closely related field preferred.

Professional Experience:

• One to two years’ work experience in higher education, preferably in advising, registrar's office, admissions, student accounts or student support services

• Understanding of university resources for academic, financial and social support Skills and Abilities:

• Critical thinker with the ability to adapt to changing priorities

• Excellent written, verbal, and interpersonal skills

• Ability to effectively manage multiple tasks, meet deadlines, and complete work with accuracy * Identify and safeguard confidential information

• Proficiency in Microsoft Office Suite and student database software programs

• Customer service skills

• Relationship building: the ability to establish trust and credibility with students, staff and faculty; strong collaborator

• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.

Physical Demands & Work Environment:

1. Must be dependable in reporting for work as scheduled, including some evening and weekend hours.

2. Involves working in an office environment; ability to tolerate moderately changing temperature and humidity levels.

3. Ability to communicate clearly in person, via telephone and electronically.

4. Must be able to bend, lift, stoop and carry objects weighing not more than 10 lbs.

5. Sitting/standing at desk and on computer regularly.

6. Ability to operate standard office equipment/technology.

7. Ability to speak, hear and see.

Equal Employment Opportunity & ADA Compliance Siena Heights University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in Siena Heights University Position the military and all other protected classes in the State of Michigan or as provided by Federal Law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, Siena Heights University will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the organization would result.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Adrian, MI 49221: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $45,000