What are the responsibilities and job description for the Front Desk Receptionist position at Sierra Crest Dental?
- The Sierra Crest Dental Front Desk is seeking an amazing, full-time Staff Member to join our practice in Truckee, CA. An alternative work week is available
Dr. Jacqueline Delaney, Dr. Elizabeth Mier and the entire Sierra Crest Dental team offer exceptional care. Sierra Crest Dental is known for our Service, Service and more Service. We believe that patient care comes first & continue to challenge the status quo to give our patients an exceptional experience that simply cannot be found anywhere else.
Our office focuses on providing top quality dental care and an optimal patient experience in a supportive team environment. Sierra Crest Dental is seeking a candidate with exceptional communication, customer service skills, and a desire to learn. So, if you have a great smile and strong work ethic then this unique opportunity may be for you! Working with us would be the single most useful education you could get. You’d literally be getting paid to learn and contribute value with your ideas, positive energy and patient care.
Our Team at Sierra Crest Dental offers experience, mentoring and fun with a Fan Club (i.e. patients). In fact, we have been voted Best of North Tahoe and Truckee for 9 consecutive years! Above all, our team provides compassionate care in an innovative environment while focusing on complete patient care, satisfaction, and trust. We owe our success to the talented, caring and passionate professionals on our Team..
Responsibilites include, but not limited to:
-Greet and check-in patients, ensuring a positive welcoming experience.
-Schedule and confirm patient appointments, maintaining appointment schedules
-Handle administrative tasks such as answering phone calls, managing emails and filing documents
-Coordinate referrals to specialists and follow-up patient treatment progress
-Assist with treatment planning by explaining procedures and costs
-Insurance posting/follow up on claims
-Assist back office
Requirements include but not limited to:
-Friendly and professional demeanor when interacting with patients and colleagues
-Strong customer service service, must be a team player and self-starter
-Strong administrative skills with attention to detail and accuracy
-Ability to multitask and prioritize tasks in a fast paced environment
-Excellent communication skills, both verbal and written
-Make financial arrangements, collection calls, patient follow up
-Must be able to follow directions and adhere to deadlines as set by dentist or supervisor
Medical benefits, discounted dental work, 401k, and paid time off are offered to full time employees. Waiting period applies.
Benefits and Pay dependent on experience.
Job Types: Full-time
Hourly Wage: $22-$27 DOE
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Salary: $22-$27 per hour
Expected hours: 34-40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday through Friday
Ability to commute/relocate:
- Truckee, CA 96161: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $22 - $27