What are the responsibilities and job description for the Busser - Tropicale - Caribe Royale Orlando Hotel position at Sierra Lodgings Inc?
Scope of Position
The Busser will assist with Tropicale's daily operations and ensure the restaurant operation meets the needs and satisfaction of our guests, as well as maximize financial performance.
Position Requirements
- Previous experience as a busser or in a hospitality role is preferred. Enthusiastic individuals with a willingness to learn are encouraged to apply.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Physical stamina to stand, walk, and lift items for extended periods.
- Excellent attention to detail, ensuring that tables are cleared efficiently, and the dining area remains clean and presentable.
- A positive and friendly demeanor, with a genuine passion for providing excellent customer service.
- Strong teamwork and communication skills to collaborate effectively with other team members.
- A proactive and helpful attitude, always seeking ways to assist the serving and bar staff and support the overall guest experience.
Responsibilities
- Table Bussing: Clear and clean tables promptly after guests have finished their meals or drinks, ensuring a clean and inviting dining area.
- Table Resetting: Reset tables with clean tableware, napkins, and condiments to prepare for the next group of guests.
- Dishwashing: Assist in washing dishes, glassware, and utensils, ensuring a continuous supply of clean items for service.
- Guest Interaction: Interact with guests in a friendly and helpful manner, providing assistance and answering any questions they may have.
- Floor Maintenance: Keep the dining and bar areas clean and tidy, sweeping, and mopping floors as needed.
- Trash and Recycling: Empty trash cans and recycling bins regularly, ensuring proper disposal of waste.
- High Energy: Maintain a positive and enthusiastic attitude throughout the shift.
Education
- High school diploma or GED
Skills and Abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to communicate in the English language. Second language is a plus.
- Ability to perform proper chemical handling, cleaning techniques and use of equipment/machinery.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Physical Requirements
- Must be able to work in a fast-paced environment.
- Must be physically fit in order to lift, pull and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift.
I acknowledge that I have reviewed the Tropicale Busser job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, to meet our guests needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.