What are the responsibilities and job description for the Strategy & Operations Lead position at Sierra?
About us
At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco.
We are guided by a set of values that are at the core of our actions and define our culture : Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret was most recently co-CEO of Salesforce, which had previously acquired the company he founded, Quip. Before founding Quip, Bret was the CTO of Facebook. Bret was one of Google's earliest product managers and one of the co-creators of Google Maps. Bret currently serves as Board Chair of OpenAI. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR / VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What You'll Do :
We are looking for a Strategy and Operations Lead to serve as a trusted advisor to our customer-facing teams (i.e., Agent Development and Sales). In this role, you will collaborate closely with our broader go-to-market (GTM) team to develop and streamline operations. Responsibilities include leading revenue, compensation, headcount planning, and quarterly forecasts for GTM, as well as building attribution and propensity models to help predict and understand demand and customer flows.
What You'll Bring :
- 5-7 years of experience in SaaS pricing, sales, marketing, and operations
- Strong SQL ability
- Strong understanding of developing GTM operations using data-driven decision-making
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
Even better...
Our values
What we offer
We want our benefits to reflect our values and offer the following to full-time employees :
These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
