What are the responsibilities and job description for the Center Assistant Manager position at SightMD?
A career that changes lives.
SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.
Position Summary:
As an Assistant Center Manager, you will be enrolled in a comprehensive management training program designed to equip you with the skills and experience necessary to manage a high-performing medical practice. This role provides hands-on training in all aspects of practice operations including financial management, leadership development, patient flow coordination, and team supervision. You’ll gain in-depth knowledge of each function within the center and play a key role in driving the efficiency, growth, and patient satisfaction of the practice.
Job Duties & Essential Functions:
- Collaborate with the Center Manager and Regional Operations Manager (ROM) to understand and manage financial performance and meet/exceed budget goals.
- Participate in structured training programs covering leadership, team management, compliance, patient care coordination, and more.
- Support the management of physician schedules and surgical coordination to ensure optimal flow and patient care.
- Assist in supervising front desk, clinical, and technical teams; ensure alignment with company policies and healthcare compliance regulations (including HIPAA).
- Act as a liaison between front and back-office operations to ensure smooth communication and workflow.
- Identify operational challenges and implement action plans in collaboration with leadership to drive improvement.
- Lead onboarding and ongoing development of new hires to promote consistent training and growth.
- Monitor safety, regulatory compliance, and company standards within the practice.
- Manage daily staff scheduling, attendance, time-off requests, and workload distribution.
- Promote a positive, inclusive, and productive work environment through leadership and coaching.
- Assist with performance evaluations and disciplinary procedures in partnership with ROM/CM.
- Maintain office inventory and coordinate supply ordering with procurement to ensure cost control.
- Engage directly with patients to ensure satisfaction, collect co-pays, and provide top-quality care.
- Special projects and other duties as assigned
Required Qualifications:
- High school diploma or equivalent.
- Minimum 2 years of experience in the medical field.
- Minimum 1 year of experience supervising or managing team members.
- Strong organizational and leadership skills
- Ability to work under pressure in a fast-paced environment and adapt to changing priorities.
- Strong communication and interpersonal skills.
- Professionalism with a patient-focused attitude.
- Strong problem-solving and decision-making abilities.
- Open availability, including flexibility to work early mornings, evenings, and weekends.
- Proficiency with computers, Microsoft Office, and Electronic Medical Records (EMR) systems.
Preferred Qualifications:
- Ophthalmology experience, strongly preferred
Work Schedule:
- Rotating Schedule – days, evenings and weekends
Salary Range:
- $30.00- $34.00/hour to commensurate with experience
Benefits:
We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:
- Medical/Dental/Vision Insurance
- Prescription Drug Coverage
- Company Paid Term Life Insurance & Long-Term Disability
- Supplemental Insurance Benefits
- Employee Assistance Program (EAP)
- Retirement Plan - 401(k)
- Paid Time Off (PTO)
- Paid Holidays
- Career Development Programs
* All benefits are subject to eligibility requirements.
Equal Employment Opportunity Statement:
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com
Salary : $30 - $34
