Assistive Technology Specialist

JOB SUMMARY: To coordinate assistive technology services and be able to identify assistive technology devices to meet the mobility, low vision or blind services, communication disabilities, sensory impairments, learning disabilities, physical impairments, or developmental disabilities of our customers we serve.

SUPERVISOR:  Reports to the Assistive Technology & Accessibility Program Director

CLASSIFICATION: SALARIED/EXEMPT

QUALIFICATIONS:

• Bachelor’s degree in Registered Nurse, Special Education, Vocational Rehabilitation, Occupational Therapy, Physical Therapy or a related field.
• 2-5 years’ experience in the Assistive/Adaptive Technology field, Healthcare, or Complex Rehab Industry and 1 year experience working with people having disabilities.
• Excellent customer service skills
• Must be able to interact with staff, participants, and community partners professionally and respectfully.
• Excellent communication skills, including the ability to easily explain technology and train individuals on unfamiliar technology and confidence in public speaking.
• Must be able to prioritize duties, exhibit proficient ability to organize workload, documentation, and manage details.
• Must have or be willing to complete an ATP certification through RESNA.

PHYSICAL REQUIREMENTS: Physical examination including TB skin test or chest x-ray required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.  While performing the duties of this job, the employee is frequently required to stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; and talk or hear and lift and carry equipment. Specific vision abilities required by this job include vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

JOB REQUIREMENTS: 

1. A personal vehicle and state required auto insurance is required for regular travel throughout the service area as needed.
2. Completion of a background check, including state and federal registries, recognizing this person works with vulnerable populations.

JOB RESPONSIBILITIES:

• Responsible for delivering assistive and enabling technology services outlined in the Technology Access Project (TTAP) and managed care organization (MCOs) contracts.
• Assist the Director of the AT Center by helping represent the AT Center with community partners, community engagement event, and at networking meetings.
• Complete the required reports for TTAP and MCOs in a timely manner.
• Assist in the Assistive Technology Demonstrations and Assessments for TTAP.
• Demonstrating enabling technology to participants. Demonstrations might include schools, work sites, a participant home, senior centers as well as other similar venues.
• Conduct frequent public awareness workshops/activities disseminating information on Assistive Technology.
• Provide troubleshooting services to meet the needs of customers remotely from the Assistive Technology Center, or from customers’ homes.
• Provide information and guidance to the general community on assistive and enabling technology including devices, services, and potential funding sources.
• Target participants in transition, ensuring we are serving those transition to/from school and those that are transition to/from congregate and community living.
• Research new technology for AT Center clients.
• Write and complete AT Evaluations for clients.
• Complete Intake of clients.
• Complete Release of Information forms as well as Photo Releases.
• Learn software and hardware available through the AT Center.  Keep up to date with new enabling technology.
• Maintain records of every contact: visits, meetings, phone, fax, e-mail for all clients.  Keep a record of this in the participants’ file.
• Keep “Monthly Activity Log” up to date with all contacts through visit, meeting, phone, fax, e-mail for all clients each month.
• Conduct AT consumer satisfaction surveys.
• Obtain/Maintain Assistive Technology Specialist Certification.
• Other duties as assigned by AT Director.

Signal Centers is an equal opportunity employer and seeks to affirm the dignity and worth of every person in all that we do. It is, therefore, the policy of the organization to practice and ensure the fair and equitable treatment of all employees and to promote the full realization of this policy through all employment practices.