What are the responsibilities and job description for the Walmart - Security Officer (Unarmed) position at Signal Of Knoxville?
**Overview:**
We are currently seeking a dedicated Security Officer to join our team. The ideal candidate will embody our core values and be responsible for maintaining a safe and secure environment for clients and guests.
**Core Values**
Honesty & Integrity:
We live in integrity and honesty because without it our company and our brand are hollow.
Passion:
We drive with passion in everything because passion connects people to purpose.
Relationships:
We build relationships because healthy success can only be created with mutual respect for others.
Serving:
We serve our communities without hesitation because serving is the active ingredient in service.
Learning:
We learn something every day by holding an open-minded approach to everything we do.
**Responsibilities:**
- Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
- Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
- The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
- Interacting with internal and external customers on site, cultivating a customer service relationship while striving to provide peace of mind.
- Consistently communicates with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
- Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles and devices, etc.
- Consistently deescalate issues through communication in a professional and prompt manner.
- Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
- Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.
- Conduct regular patrols to ensure the security of the premises
- Respond to emergencies and incidents
- Enforce company and client policies
- Provide assistance when needed
**Qualifications:**
- 21 years of age or older
- High school diploma or GED
- Pass background check and drug test
- Must have reliable transportation
- Complete training modules within first month
- Excellent organization, oral, and written communication skills
- Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
- Must be able to move equipment weighing up to 20 pounds
- Previous experience in security, law enforcement, or related field preferred
- Certification in Conflict Management is a plus
- Ability to handle emergency situations calmly and efficiently
- Strong communication and interpersonal skills
- Knowledge of loss prevention techniques
Joining our team as a Security Officer offers the opportunity to contribute to a safe environment while developing valuable skills in security and customer service.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 12 hour shift
- After school
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Guard Card (Preferred)
Ability to Commute:
- Kingsport, TN 37660 (Required)
Ability to Relocate:
- Kingsport, TN 37660: Relocate before starting work (Required)
Work Location: In person
Salary : $13