What are the responsibilities and job description for the Coordinator - Sales / Client Retention position at Signal Security?
Market Sales Intern (MSI) – Security Patrol Services
- Location: Milpitas, CA
- Schedule: Part-time, 3 days per week
- Pay Rate: $20 per hour commission
- Internship Type: Paid Internship to report to Sales Coordinator
About the Opportunity
Signal Security of Silicon Valley is offering a paid internship designed to provide a comprehensive business development experience in the security patrol services industry. This program equips interns with proven sales skillsets that can lead to future employment opportunities—all while offering high commission potential.
If you are a motivated, career-driven leader eager to learn, grow, and earn, this internship is for you!
Training & Development
As a Market Sales Intern (MSI), you will undergo a structured training program with our Sales Specialist to develop expertise in sales, client engagement, and business development.
What You’ll Learn:
- Lead Development Process – Master the art of identifying and securing potential clients.
- Sales Tools & CRM – Gain access to client management systems and sales tracking tools.
- Business Growth Strategies – Learn best practices for building a profitable security service business.
Learn | Support | Work
Once training is complete, you’ll put your skills to the test by working directly in the field and attending sales appointments.
- Business Development Support – Work alongside a skilled team that provides guidance to help you secure clients.
- Client Engagement – Initiate "warm" sales appointments with prospective customers.
- Valley-Wide Influence – Support a leading franchise in the region, helping maintain its respected reputation.
What We Expect From You
We are seeking driven and goal-oriented individuals who are eager to take on a real-world sales challenge. The ideal candidate will have the following attributes:
- Self-Starter – Ability to take initiative and work independently.
- Strong Communicator – Comfortable interacting with clients via phone, email, and in person.
- Time Management – Ability to effectively balance responsibilities and meet deadlines.
- Competitive Drive – Motivated to achieve goals and embrace challenges.
- Team-Oriented – Enjoy a friendly competition with peers while contributing to a strong team dynamic.
About Signal Security
Signal Security is the world’s most innovative security company, providing much more than traditional security services. Our mission is to deliver "peace of mind" to every community we serve.
We operate with our core values:
- Passion – We are driven by purpose.
- Learning – We never stop improving.
- Serving – Our clients and communities come first.
- Relationships – Trust and teamwork lead to success.
- Honesty & Integrity – We uphold the highest ethical standards.
This internship can lead to a permanent position! Signal is growing rapidly, and we are always looking for talented individuals to join us long-term.
Position Summary
The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will assist the Director in maintaining a healthy growing franchise through sales and client retention. Sales Coordinator must exhibit good customer service skills while working with clients and prospects in numerous business portfolios. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.
Soft Skills:
- Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose.
- Strategic Planning: Effective engagement, planning and execution of daily Franchise responsibilities while meeting established deadlines.
- Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
- Team Development: Communicate with clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed.
- Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can properly manage proposal pipeline, while reviewing and following up on incidents to maintain client relationships?
Responsibilities:
- The Sales Coordinator will be responsible and accountable for new revenue by conducting sales visits and focusing on our sales process to target profitable, recurring revenue
- Maximize existing client relationships to grow revenue by contract extensions, expanding services with affiliated properties, and annual rate increases to keep up with the growing labor wages and dynamic changes of the business.
- Maintain and develop a client and prospect database utilizing our proprietary CRM to assist with follow up and actively manage your sales pipeline.
- Follow our 8 Week Plan to identify all vertical targets (Apartments, Food Processing, Walmart, Supply Chain, BOMA contacts, and many more) to determine the market opportunities and execute on your sales accountabilities activities to generate new lead opportunities directly impacting revenue. Perform market research also includes competitors and current/past client analysis.
- Delivering presentations in front of small and large groups (i.g. training sessions, webinars, and conference calls)
- KPI responsibility and accountability: Net Revenue Growth, Revenue Per Owned Population, Same Customer Sales, Customer Retention, Daily Sales Outstanding, and A.R Over 90 days.
Requirements:
- High school diploma or GED
- 2-5 years of Sales experience preferred
- Proven ability to achieve sales targets
- Excellent organization, oral, and written communication skills
- Must be self-motivated and comfortable working independently or in a team environment
- Ability to multi-task and manage priorities
- Adapt to established procedures and to help identify and solve problems
- Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
- Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
- Employment is contingent upon the results of background check and drug screen
?Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Salary : $20