What are the responsibilities and job description for the Receptionist/Sales Support Specialist position at Signarama Stafford, TX?
Job Description
Job Description
Benefits :
Competitive salary
Health insurance
Paid time off
J oin Our Team as an Receptionist / Sales Support Specialist at Signarama.
Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As a Receptionist / Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our sales team.
Our most successful Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!
Key Responsibilities :
Customer Engagement : Greet walk-in and call-in customers and direct to the proper team member(s). Follow-up with customers regarding estimates, items needed for their order or permitting, scheduling and more to help ensure the project continues moving forward.
Sales Support : Assist in preparation of work orders with precision, secure necessary down payments, and finalize payments upon project completion. Assist in updating work orders, ordering materials / items for the work orders, permitting and scheduling
Relationship Management : Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
Operational Excellence : Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.
Professional Growth :
Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.
What We Offer :
Competitive Salary
Professional Development Opportunities
Dynamic and Supportive Work Environment
Qualifications :
Strong proficiency in computer operations, including Windows Office and POS systems.
Excellent command of the English language with strong spelling, grammar, and proofreading skills.
Understanding of basic sales and telemarketing principles.
Exceptional communication and customer service skills.
Ability to stand for extended periods and manage frequent computer use.
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