Office Coordinator

Job Title: Office Coordinator

Location: Sarasota/Lakewood Ranch

Reports To: Director of Operations/CFO

Job Summary:

The Office Coordinator will play a critical role in the day-to-day operations of the Community Association Management company. The ideal candidate will have 1-3 years of experience in Community Association Management (CAM), along with strong accounting and customer service skills. The Office Coordinator will be responsible for providing administrative support, handling financial tasks, and ensuring efficient communication between residents, board members, and management staff.

Key Responsibilities:

Administrative Support:

· Assist the Community Association Managers and Chief Financial Officer with daily tasks and projects.

· Manage office communications, including phone calls, emails, and correspondence.

· Maintain organized records and files, both physical and digital.

· Coordinate scheduling and logistics for meetings, events, and inspections.

Accounting and Financial Tasks:

· Process accounts payable and receivable, ensuring timely and accurate payments.

· Assist with budget preparation and financial reporting.

· Handle assessment collections and follow up on delinquent accounts.

· Distribute financial statements and invoices to homeowners.

Customer Service:

· Serve as the primary point of contact for homeowners, addressing inquiries and resolving issues promptly.

· Provide exceptional customer service, maintaining a professional and courteous demeanor.

· Coordinate with vendors and contractors for maintenance and repair work.

· Assist in managing homeowner requests and ensuring timely resolution.

Compliance and Documentation:

· Maintain accurate records of community documents, including governing documents, insurance policies, and vendor contracts.

· Assist in the preparation and filing of required documents and reports.

General Office Duties:

· Order and maintain office supplies and equipment.

· Oversee the maintenance and cleanliness of the office environment.

· Assist with special projects and perform other duties as assigned.

Qualifications:

· 2-3 years of experience in Community Association Management (CAM).

· Strong accounting skills and experience with financial tasks.

· Excellent customer service and communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and accounting software.

· Knowledge of Florida Statutes Chapter 718 & 720 is preferred.

· Ability to multitask, prioritize, and manage time effectively.

· Strong organizational skills and attention to detail.

· High school diploma or equivalent; additional education or certification in CAM or accounting is a plus.

Working Conditions:

Office environment setting and Hybrid Onsite Office at an assigned Property.

Regular business hours 8:30am to 5:00pm

Compensation:

Competitive salary based on experience. Range $52,000 to $56,000/year

Benefits package including health insurance, paid time off, and professional development opportunities.

Job Type: Full-time

Pay: $52,000.00 - $56,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $52,000 - $56,000