What are the responsibilities and job description for the Account Development Coordinator position at Signature Products Group?
Job Description
Job Description
Description :
Signature Products Group® ( www.spgcompany.com ) is an industry leader in the design, development, manufacture and distribution of licensed products for some of the best brands in the world. At the heart of every great brand there is an opportunity to bring focus to new product categories. We bring our passion, dedication, and capabilities to every project by helping our brand partners realize their potential in product categories and distribution where we are experts.
SPG is looking for a Account Development Coordinator, supporting our Inside Sales effort to join our team in our Salt Lake City, Utah office. The successful candidate will be a highly motivated individual with the ability to multi-task and supply excellent sales support and customer service. This role is a critical partner for our House accounts and requires a disciplined, organized, self-starter with acute attention to detail and strong analytical capabilities.
What You will Do :
- Help in finding and securing new business
- Work with sales team to develop sales strategies
- Supply sales and product support to customers and other departments
- Coordinating presentation materials
- Data entry (earlier database management experience helpful)
- Work with company CRM and data management
- Creation and tracking reports using Excel
- Clerical support to team members
- Execute all aspects of the sales function, including order input
- Relationship Development
- Manage existing accounts
- Serve as primary contact with accounts / customers
- Collaborate with different departments to resolve issues
- Supply correct information about product availability, lead time, and stock status. Recommend alternate products based on cost, availability, or specifications
- Answer high call volume; take customer phone and web orders, respond to customer requests accurately, and promptly
- Customer outreach via email and phone
- Manage sales lifecycle from first contact through product delivery by following up on requests, capturing and cataloging customer needs, managing product and pricing inquiries, providing quotes, delivering samples and completing orders
- Supply outstanding customer service through multiple channels, including online, phone and in-person
What you need to succeed in this role :
Core Competencies :
Minimum Qualifications :
Job Type : Full-time
Signature Products Group offers a competitive compensation package that includes medical, vision, dental, STD / LTD, Life insurance, 401k, and paid holidays. We also offer flexible PTO, a canine friendly workplace, onsite gym, special events and continuous learning opportunities.
Benefits :Requirements :
