Quality Manager

Signature Products Group® ( www.spgcompany.com ) is an industry leader in the design, development, manufacture and distribution of licensed products for some of the best brands in the world and we are looking for a Quality Manager to join our incredible team!

The Quality Manager is responsible for overseeing all aspects of raw materials and finished goods testing across multiple product categories, ensuring compliance with both internal standards and regulatory requirements. This role involves developing and implementing quality control procedures, managing testing schedules, organizing and analyzing testing data, and collaborating with cross-functional teams to resolve quality issues. Additionally, the Quality Manager will serve as a liaison with producing factories and third-party testing laboratories.

Key Responsibilities:

• Testing Management: Develop, implement, and oversee protocols for raw materials and finished goods testing.
• Testing Protocols: Monitor and update testing protocols as necessary.
• Training & Guidance: Provide training and guidance to the quality control team on testing procedures and protocols.
• Tracking & Reporting: Manage and maintain accurate records of all testing results, reports, and certifications.
• Third-Party Coordination: Serve as the primary point of contact for third-party testing laboratories, managing sample submissions and test schedules.
• Quality Analysis: Analyze testing data, identify trends, and implement corrective or preventive actions as needed.
• Compliance: Ensure all testing activities adhere to industry standards and regulatory requirements.
• SOP Development: Contribute to the development and continuous improvement of standard operating procedures (SOPs) for testing processes.
• Product Development: Collaborate with the Product Development team on in-house testing, testing standards, and corrective actions.
• Factory Liaison: Work with factory quality teams to align testing standards and address quality issues.

Qualifications and competencies:

• A minimum of 7 years of relevant work experience preferred.
• Proven experience in quality control, product testing (ASTM and AATCC testing standards), and/or third-party testing laboratories.
• Familiar with AQL standards and third-party lab protocols.
• Knowledgeable about prominent federal and state chemical regulations.
• Strong understanding of raw materials hardware and/or textiles
• Strong problem-solving skills with the ability to communicate solutions clearly and concisely.
• Exceptional attention to detail with the ability to manage multiple tasks and deadlines, demonstrating self-motivation and initiative to prioritize and complete tasks with minimal supervision.
• Knowledgeable about care content label requirements and translations.
• Skilled at building and maintaining relationships across multiple departments, with excellent communication and interpersonal abilities.
• Familiar with working in an international environment.
• Proficient in Microsoft Outlook, Excel, and Word.

Preferred:

• Bachelor’s degree in a relevant field (e.g., Chemistry, Engineering, or Quality Management)
• Strong understanding of product development processes and workflows.
• Knowledge of PLM systems like Centric, analytics software like Power BI, and/or project management tools like Asana.

Signature Products Group offers a competitive compensation package that includes medical, vision, dental, STD/LTD, Life insurance, 401k, and paid holidays. We also offer flexible PTO, a canine friendly workplace, onsite gym, special events and continuous learning opportunities.

Benefits:

• 401(k) program and company match
• Health, dental, and vision insurance
• Health savings account
• Employee assistance program
• Basic life and AD&D insurance

Supplemental Pay:

• Bonus pay plan