Escrow Processor

JOB TITLE: Escrow Assistant/Processor

JOB SUMMARY

Our escrow assistant is responsible for pre-closing matters. S/He works with lenders, loan officers, real estate agents, and attorneys to acquire, analyze, and organize all necessary documents needed to process the closing.

DUTIES & RESPONSIBILITIES

• Reviews Purchase Agreements, Buyer’s and Seller’s Welcome Packages.

• Contacts agents and/or loan officers for any omitted information.

• Follows up on title order, and other missing documentation.

• Handles phone calls, faxes, emails, checks for certifications.

• Maintains accurate and updated tax collector, homeowner’s association, and condominium association information.

• Reviews title commitment for mortgages, judgments, etc. and distribute to appropriate parties, upon receipt of title report.

• Follows up on outstanding lender conditions.

• Orders all necessary documents to close escrows in a timely manner (i.e., demands, loan documents, and insurance)

• Maintains records of communication with all partners involved in escrows.

• Follows company standards and practices when processing transactions, as well as applicable state laws and guidelines.

• Informs escrow officers of any missing items or problems relevant to closing.

• Deposits any funds required by buyers and sellers of each escrow within 24 hours of receipt .

• Reviews file in preparation of closing and production of documents.

• Returns all calls, voicemails, and emails in a timely manner.

• Maintains a positive working relationship with all customers.

• Performs other duties as assigned.

• Adheres to company policies and guidelines.

QUALIFICATIONS

EXPERIENCE o Minimum one (1) year of experience as an escrow assistant is preferred. o Customer Service experience is helpful o Working knowledge of computer software and basic internet

EDUCATION

A high school diploma is required.

CERTIFICATIONS, LICENSES, INSURANCE o No certifications, licenses, or insurance are required.

KNOWLEDGE o Understands escrow standards, title clearance, real estate regulations and guidelines, and document preparation. o Comprehends pay off per diems, tax prorations, interest, and the like. o Understands lender documents and recordings.

SKILLS o Adaptable: adapts to new, different, or changing requirements o Attentive to details o Business fundamentals: maintains privacy and confidentiality of company information, as well as that of customers and co-workers o Critical thinking: uses logical thought processes to analyze and draw conclusions o Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients o Dependable and reliable: displays responsible behaviors at work o Initiative: demonstrates a willingness to work and seeks out new work challenges o Integrity: treats others with honesty, fairness, and respect o Mathematics: uses mathematics to solve problems o Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks o Problem solver: applies critical thinking skills to solve problems by generating, evaluating, and implementing solutions o Professional: maintains a professional demeanor at work o Proficient in English o Reading: understands written sentences and paragraphs in work-related documents; applies what is learned from written material to work situations o Respectful: works effectively with those who have diverse backgrounds o Team player: works effectively with others o Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers o Telephone skills, including a pleasant phone voice and etiquette o Verbal communication: maintains open lines of communication with others

ESSENTIAL JOB FUNCTIONS (including physical requirements)

This position requires repetitive use of a keyboard, extensive phone use, bending, sitting, squatting, light lifting, and simple grasping.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 2 years (Required)
• Phone etiquette: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $15 - $20