What are the responsibilities and job description for the Account Manager Professional position at Signatures Apparel?
Job Description:
The Account Manager Professional will play a pivotal role in ensuring the seamless operation and success of various customer programs at Signatures Apparel. Key responsibilities include managing day-to-day inquiries and requests from established program customers, overseeing the launch and maintenance of programs on the webstore, and managing invoicing processes.
Key areas of focus include:
- Customer Program Management: Manage day-to-day requests and inquiries from program customers throughout the program lifecycle.
- Invoicing and Financial Management: Invoice program orders accurately and efficiently using ERP systems and Microsoft Excel.
- Customer Support and Engagement: Travel to vendor seminars, workshops, and customer stores, participate in product training, and utilize vendor relationships to enhance service offerings.
The ideal candidate will possess strong communication skills, be self-motivated with initiative, and have proficient computer skills, including Microsoft Suite, ERP systems, and web platforms.
Required Skills and Qualifications:
- Strong communication skills (email, phone, in person) with internal and external stakeholders.
- Self-motivated with initiative, strong multi-tasking, and prioritization abilities.
- Proficient in computer skills, including Microsoft Suite, ERP systems, and web platforms.
- Understanding of pricing structures, profitability analysis, and decision support.
Benefits:
- Medical Insurance: Includes medical, dental, and vision coverage.
- Life Insurance: Provided as part of the benefits package.
- 401K/IRA: Retirement savings plan options available for employees.
- Paid Holidays: Employees receive 11-12 paid holidays annually.
