What are the responsibilities and job description for the Call Center Agent position at Signeekwave Architecture Studio?
About us :
Welcome to Signeekwave : Where Vision Meets Reality
At Signeekwave , we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About job :
We are seeking a dedicated and customer-oriented Call Center Agent to join our dynamic team. This role is pivotal in ensuring customer satisfaction and providing high-quality support to our clients. As a Call Center Agent, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and delivering effective solutions.
Salary Range : $18.00 - $25.00per hour
Job : Full time
Location : Fresno, CA
Responsibilities :
- Handle inbound and outbound calls in a professional manner.
- Provide accurate information to customers regarding products and services.
- Resolve customer issues and inquiries in a timely manner.
- Document all customer interactions and maintain detailed records.
- Assist customers with account information and updates.
- Identify opportunities for upselling additional products and services.
Requirements
Bonus Points :
Let's create your dream career and make an impact together! Apply today.
Salary : $18 - $25
