Business Systems Analyst (Vena)

The Signorelli Company is a vertically integrated, diversified development company based in The Woodlands, TX. As one of the largest privately held development companies in Texas, Signorelli has more than 25 years of experience in all aspects of real estate development including retail, mixed-use, multifamily, office, healthcare, land development and single-family homes. 

The Business Systems Analyst is responsible for supporting and troubleshooting the Vena platform, an enterprise performance management and financial planning software. The role involves helping users navigate the software, ensuring smooth operation, and resolving any issues related to the platform..

ESSENTIAL DUTIES

Technical Support and Issue Resolution

• Provide first-line support for Vena-related issues, ensuring timely resolution of technical and user-related problems.
• Troubleshoot and resolve system errors, performance issues, and data discrepancies in Vena.

• Respond to user inquiries, offering guidance on system navigation, report generation, and data input.

System Maintenance and Configuration

• Assist in the configuration and customization of Vena to meet business requirements, including setting up new models, reports, and templates.
• Perform regular system checks to ensure Vena is functioning optimally.

• Monitor system performance, manage system updates, and apply patches or upgrades as needed.

Data Management and Integration

• Manage data imports and exports between Vena and other financial systems (e.g., ERP, CRM).
• Ensure data integrity and accuracy across all financial reports and processes.
• Support financial teams in managing and organizing budgeting, forecasting, and financial planning data within Vena.

Reporting and Analytics Support

• Design and code new reports from scratch, ensuring accurate data extraction, formatting, and presentation to meet business requirements.
• Assist users in building and generating financial reports, dashboards, and analytics within Vena.
• Troubleshoot any inconsistencies or errors in reporting, ensuring data accuracy.

• Help users interpret and utilize the data generated by Vena to support business decisions.

User Training and Documentation

• Provide training and guidance to users on best practices for using Vena.
• Develop and maintain user manuals, knowledge base articles, and FAQs to support end users.
• Conduct training sessions and workshops to onboard new users and introduce new Vena features.

CORE VALUES

• Integrity: Do the right thing, always. Corporate sustainability can only be achieved through trust and integrity.
• Growth: Strive to do more. There is no growth in your comfort zone and no comfort in your growth zone.
• Innovation: Think differently. Innovation is the ability to see change as an opportunity, not a threat.
• Vision: A strong team turns a vision into reality. We focus not on where we are, but where we are headed.
• Excellence: Excellence is not a skill, it’s an attitude. We are what we repeatedly do. It is not an act, but a habit.

EDUCATION

• Bachelor's degree in Accounting, Finance, Information Technology, or a related field.

TALENTS

• 5 years of experience in application support, preferably with experience in Vena or similar enterprise performance management software.
• Strong understanding of financial processes, budgeting, forecasting, and reporting.
• Proven experience in project management, including planning, coordinating, and overseeing the successful implementation of software applications.
• Proficiency in Vena, Excel, and other financial systems or ERP platforms.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Strong communication and interpersonal skills, with the ability to work effectively across various teams.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proven ability to handle confidential information with discretion.
• Strong conflict resolution and negotiation skills.
• Strategic thinking and problem-solving abilities.
• High level of integrity and professionalism.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

The Signorelli Company is committed to an environment of mutual respect where equal employment opportunities are available to all.   We empower team members’ diverse experiences to maximize the organization’s talent and capabilities.

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job.  The Signorelli Company reserves the right to change or modify job duties as necessary based on business necessity.