What are the responsibilities and job description for the Quality Technician II position at SigSauer?
Job Description
Job Description
Quality Technician II
1st Shift
SIG SAUER, Inc . is a leading provider and manufacturer of firearms, electro-optics, ammunition, air guns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,200 employees across twelve locations in three states and is a certified Great Place to Work™. For more information about the company and product line visit : sigsauer.com.
Position Summary : The Quality Technician II assists the Quality Engineers as analytical interface between Engineering, Manufacturing Engineering, and Quality on design for manufacture and production issues and establishes / documents critical features. This position works with internal Quality team members, Engineering, Manufacturing Engineering, Design Engineering, and production as well as external customers. The Quality Technician II also interfaces with military and defense customers.
FLSA : Non-exempt
Job Duties and Responsibilities
- On occasion take lead role as interface on customer issues emanating from company sales channels (e.g., commercial, law enforcement / military, international and customer support) for assigned contracts.
- Analyze failures and assist in development of corrective and preventive actions to respond to customer complaints in a timely manner.
- Participate in creating and updating quality assurance inspection instructions and data sheets and assist in measurement activities.
- Assist Quality Management and Quality Engineers in establishing, implementing, and maintaining the quality management system.
- Interface with Engineering and Operations to ensure New Product Introductions are in accordance with approved data and testing, including appropriate records.
- Assist in maintaining product line specific quality records and submit to customers as required by contract.
- Conduct measurements using basic inspection tools and perform functional / visual inspection of SIG SAUER products.
- Use analytical thinking and work closely with Inspectors and Engineers for data collection and analysis, troubleshooting and root cause analysis, always maintaining appropriate levels of workplace organization and safety.
- Assist in facilitating and performing acceptance testing, documenting all actions per contract specifications. Assists as a back-up subject matter expert during all customer acceptances.
- Work with Supplier Quality Engineers, Quality Engineers, Manufacturing Engineers, and key suppliers to understand, analyze and improve measurement systems and process capability for assigned governmental contracts.
- Support Quality Technician III’s with training others.
- Engage in and actively volunteer for Continuous Improvement projects / tasks.
- Regular on-site attendance / punctuality is a necessary function of this position.
- May be required to work in other functional areas and / or facilities depending on business needs.
- May be required to work overtime or alternate shifts based on business needs.
- Miscellaneous duties as assigned.
Education / Experience & Skills :
Working Conditions :
SIG SAUER, Inc . provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.