What are the responsibilities and job description for the Assistant Account Manager-Commercial Insurance position at Sihle Insurance Group Inc?
Description
Founded in 1974, Sihle Insurance Group has established its position as a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over 50 years ago.
Sihle Insurance stands as one of Florida's largest privately held agencies with an expansive presence that includes our headquarters located in Altamonte Springs along with 7 additional offices across Florida. Committed to upholding its heritage as a family-owned and professionally managed agency, Sihle Insurance takes immense pride in its unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees. Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.
We are currently hiring for an Assistant Account Manager in the Commercial Insurance Department to join our growing team in Altamonte Springs, Florida.
Benefits:
- Company paid health insurance
- Company paid dental insurance
- Company paid life insurance
- Vision insurance, plus much more!
- Reduced hour work week with full pay
- 401(k) matching
- Generous Paid time off – Holidays, Sick, & PTO
- VTO (Volunteer Time off)
- Competitive base salary (commensurate with experience)
- Bonus incentive based on individual/agency performance
Primary Responsibilities:
- Assist Account Manager with binders, certificates, auto ID cards, policies, endorsements, audits, and other related items.
- Assist in processing cancellations, intent to cancel notices, and reinstatements as per agency policies.
- Order loss runs.
- Document all activities, phone calls, emails, and correspondence in Applied EPIC agency management system.
- Perform daily follow-up on un-routed attachments, emails, open activities, and other tasks within the agency management system (e.g., Applied Epic).
- Provide support and backup to colleagues as needed, including issuing certificates, handling mail, reception duties, or other tasks to ensure seamless operations.
Personal and Organizational:
- Effectively prioritize tasks to manage workflows for efficient, timely, and accurate processing of transactions, responsibilities, and communications.
- Foster and maintain cordial and professional relationships with clients, co-workers, carriers, vendors, and other business contacts, demonstrating a strong focus on exceptional service.
- Stay informed of industry trends, new product information, legislation, coverages, and technology to continuously enhance knowledge and performance.
- Demonstrate superior communication skills to interact effectively with internal and external stakeholders, aligning efforts with agency goals.
- Demonstrate attention to detail in performing thorough and accurate work, with the ability to handle multiple tasks simultaneously
Requirements:
- High school graduate.
- 3-5 years agency or other relevant insurance experience.
- Active Florida Property and Casualty license, 4-40 minimum.
- Knowledge of insurance products and their application to business.
- Desire to learn and grow personally and within the team.
We are an Equal Opportunity Employer
