Patient Registration Specialist-Closes 02/07/2025

Opening Date : January 24, 2025

Closing Date : February 7, 2025

Job Title : Patient Registration Specialist

Salary / Wage : $23.61 / hr.

Tribal Level TL 113.1

Location : Siletz, Oregon

Classification : Full-Time, Non-Exempt

Job Posting Number : 3001528

INTRODUCTION :

The Patient Registration Specialists work together to facilitate the coordination of patient visits by scheduling clinic appointments, performing the check in process; including updates and new patient registration, gathering and verifying patient insurance information, and assisting patients in determining eligibility for benefits and services of the Oregon Health Plan, Medicare, other third-party insurances, and Purchase Referred Care. Also serves as the key personnel for reception duties.

DUTIES :

• Serves as key personnel for greeting all visitors to the clinic.
• Utilizing appropriate functions of electronic health record including scheduling, registration, and scanning.
• Answers all incoming calls and addresses callers need : schedules, processes both urgent and non-urgent messages, transfer to multiple departments : PRC, optometry, dental, pharmacy, administration, business office, behavioral health, and medical.
• Schedules visits for medical services including pediatric providers, primary care providers, massage therapist, MAT counselors, mental health provider, diabetes program and ancillary services including lab, nursing and radiology.]
• Performs check in process at time of appointment for scheduled patients.
• Verify street address, phone number and insurance coverage at each visit.
• Determine eligibility of patients seeking clinic services by requesting proof of Indian ancestry and / or tribal membership, according to IHS guidelines.
• Manages patient no-shows.
• Registers new patients, updates information of existing patients and scans in documentation.
• Provides initial insurance screening for patients : OHP, Medicare, private insurance. Directs patients to the Patient Benefits Specialist when uninsured.
• Explains benefits and services covered by insurance's and Purchased / Referred Care.
• May also perform other duties as needed and assigned.

Requirements

REQUIREMENTS :

High School diploma or GED and 12-months experience in health care setting - OR - an equivalent combination of education and / or experience.

Knowledge of :

Ability to :

Salary Description

23.61

Salary : $24