Front Office Medical Receptionist / Patient Care Coordinator

*Please DO NOT contact our office directly regarding this position, as it impedes our ability to best serve our patients.

Silicon Valley Hearing, Inc. is looking to hire a new Patient Care Coordinator. This is a fast-paced practice with a great reputation and awesome customer service. We need someone that to be the first face patients see when they enter our practice!

Think receptionist someone good with technology and computers can problem solve and prioritize tasks doesn’t get overwhelmed easily likes good balanced work environment team player takes initiative and is a self-starter dependable cheerful & charming disposition loves patient care believes in excellent customer service. We’re looking for a long-term team member who welcomes an opportunity for development and growth through the years.

Job responsibilities include:

• Inputs and maintains patient information for the electronic patient management database, includes scanning of documents
• Appropriately schedules all patient appointments, keeping leads, referrals, and patient intake documents on track
• Juggles patient check-ins/outs, calls and emails like a pro!
• Maintains good public and patient relationships
• Exercises confidentiality relating to all business and client information
• Distributes and assists patients in properly completing paper intake forms, if necessary
• Maintains office schedule to maximize productivity and ensure efficiency
• Insurance verification & billing third-party insurance
• Collects and records payments
• Works together with team to ensure high quality patient care
• Performs other miscellaneous office duties as assigned, including light cleaning and tidying up tasks

Qualified candidates will have:

• Minimum of 2 years of front desk medical office experience (preferred0
• Ability to communicate well with others
• Clear and good speaking skills when engaging with individuals who have hearing loss
• Ability to work in fast paced environment
• Excellent interpersonal skills for a diverse patient base
• Excellent organization skills to be able to perform numerous duties with deadlines
• Ability to deal with numerous interruptions
• Excellence in customer care! Must deal with patients in a respectful and caring manner
• Excellent computer skills and proficiency with Microsoft Office Suite & Adobe Acrobat
• Keen attention to detail!

Compensation and Benefits:

• $22-$25/hourly rate, depending on experience
• Schedule: Monday – Thursdays from 8:00 am to 4:30 pm and Fridays from 8:00 am to 3:00 pm.
• Full coverage for medical and dental insurance after a 90-day introductory period.
• Qualification for a Simple IRA plan upon completion of 12 months worked with the Company.
• Paid Time-Off, Sick Pay, and Holidays after a 90-day introductory period.

Silicon Valley Hearing, Inc. believes that every employee contributes to the success of the business. We value our employees and expect positive synergy in the office.

If you are looking to become part of a team in a positive, patient-centered environment, we encourage you to Apply Today!

We provide equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment based on protected characteristics.

**Please DO NOT contact our office directly regarding this position, as it impedes our ability to best serve our patients.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Front desk medical office: 2 years (Required)

Ability to Commute:

• Los Gatos, CA 95032 (Required)

Ability to Relocate:

• Los Gatos, CA 95032: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $25