What are the responsibilities and job description for the White Water - House & Grounds, Second Shift Team Member (Seasonal, 2025) position at Silver Dollar City Ozark Mtns?
Job Summary:
This House & Grounds Team Member is responsible for the cleanliness of our 13-acre water park, located in the heart of Branson, MO. You will have the pleasure of helping guests one-on-one, sweeping debris, and keeping restrooms clean.
This position starts 04/12/2025 and ends 09/01/2025.
Must be at least 16 years of age. Second Shift runs primarily between 3PM and 11PM.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties/Responsibilities:
Include the following. Other duties may be assigned.
- Sweeps, mops, scrubs, pathways, stairs, restrooms, and buildings.
- Empties trash and garbage containers.
- Power Washes (hoses-down) pathways to remove debris.
- Addresses guests’ questions and provides direction to attractions and facilities.
- Cleans restrooms and replenishes toiletries and supplies as needed.
- Manages difficult or emotional customer situations.
- Responds promptly to customer needs.
- Responds to requests for service and assistance.
- Speaks clearly and persuasively in positive or negative situations.
- Able to read and interpret written information.
- Contributes to building a positive team spirit.
- Reacts well under pressure.
- Treats others with respect and consideration regardless of their status or position.
- Accepts responsibility for own actions.
- Follows through on commitments.
- Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Required Skills/Abilities:
- Able to communicate efficiently
Physical Requirements:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- The ability to lift 10 pounds frequently to 50 pounds maximum
- The ability to stand and walk on uneven terrain, inclines, asphalt, and concrete continuously
- The ability to work in extreme weather frequently
- The ability to wear personal protective gear correctly most of the day
- The ability to remember locations, understand and carry out instructions frequently
- The ability to work at a rapid speed frequently
Work Environment:
A House and Grounds Team Member works primarily outdoors inside a water park environment. The role involves exposure to various weather conditions, uneven terrain, and moderate to high noise levels, often working independently. Team Members use a variety of tools including radios to communicate and ensure adherence to safety protocols. The role will also work with a variety of cleaning chemical agents to ensure sanitation standards are met. Work includes collaboration with teams and mentors, with a focus on ensuring safety and cleanliness for guests and employees.
Benefits Offered
- Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
- Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
- Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
- 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates)
- Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
- Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
- Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner
See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits
Equal Opportunity Employer/ Disabled/ Veterans