Office Manager

For ninety years, Silver Hill Hospital has been at the forefront of psychiatry and leading the way in providing the best treatment for psychiatric illnesses and addiction. Our track record of success is based on a carefully executed team effort, one that uses an array of powerful tools, talent and knowledge to help people with psychiatric or substance use disorders.       

Office Manager

The Office Manager partners with their assigned department in timely and proper execution of administrative tasks for the department. Systems and distribution of work differ depending upon the area of assignment and duties include but are not limited to coordination of meetings, projects, completion of forms/paperwork, answering phone, directing guests and/or staff and demonstrates exceptional customer service in communicating with internal and external parties. This position is full-time, Monday through Friday.

Duties/Responsibilities:

• Welcomes visitors and directs appropriately. Serves as primary access point for assigned department.
• Plans and coordinates meeting invitations, schedules, agendas and materials. May schedule patient appointments.
• Maintains comprehensive and accurate records, utilizing various spreadsheets, databases, software programs, spreadsheets etc. based on their area of assignment.
• Manages main phone lines for the department; directing callers to appropriate parties, as needed. 
• Manages schedules for clinicians and patient exams/assessments, as needed. 
• Demonstrates a collaborative, proactive approach to problem-solving, especially when working with other departments. Displays discretion and confidentiality in carrying out responsibilities.
• Maintains department supplies for employees and patients/families. Manages ordering for events, and typical daily office needs.
• Maintain survey records for each patient at start, mid-point and completion of program
• Performs other responsibilities and duties not delineated above that are specific to area of assignment. 

Required Skills/Abilities: 

• Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations.
• Advanced knowledge of Microsoft Office applications, and Adobe Acrobat.
• Certification in CPR required before assuming duties in a patient care setting.

Education and Experience:

• Bachelor’s degree in health care setting or related field preferred
• Minimum of two years’ administrative or customer service experience.
• Experience in a healthcare setting preferred.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.

Silver Hill Hospital
 208 Valley Road, New Canaan, CT. 06840
www.silverhillhospital.org

Silver Hill Hospital has mandated the COVID-19 vaccination for all staff, contractors, consultants, students and volunteers. For more information, or accommodation questions, please reach out to the Human Resources Department. 

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, veteran status or any other characteristic protected by law.