C-Store Manager

Summary:

Responsible for Managing a high-volume Convenience Store and Gas Station.

Essential Duties and Responsibilities include the following: (Other duties may be assigned).

The Store manager is responsible for day to day store operations, including scheduling, training, and supervising employees and assistant manager. The Store manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

List of Responsibilities

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the Team, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees. (A minimum of one monthly)

Qualifications:

• High school graduate
• Mathematical skills and the ability to handle transactions quickly and accurately
• Previous experience in a retail store or as a cashier
• Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
• Ability to process coupons, refunds, gift cards and checks
• Capable of lifting up to 50 pounds, bending and twisting and standing for long periods of time
• Knowledge of register operation, including cash, credit cards and register receipts