Banquet Houseperson

SALARY RANGE: $16.50 per hour, plus service charge. The Banquet Houseperson is responsible for the set-up, refresh, tear down and maintenance of all meeting and event spaces.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
• Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
• Transport and store tables, chairs, and other equipment.
• The ability to multitask and prioritize departmental functions to meet deadlines.
• Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations.
• The ability to show initiative, including anticipating guest or operational needs.
• Ensure the correct and timely set up of all Banquet Event Order functions.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
• Refresh meeting rooms as needed.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.

Working Conditions and Schedule

• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to perform general housekeeping work.
• Must be able to set up and break down equipment.
• Must be able to stand during entire shift.
• Must be able to work in an outdoor environment with varying temperatures.
• This role requires operating a golf cart.