What are the responsibilities and job description for the Banquet Houseperson (on-call) position at Silverado Resort?
SALARY RANGE: $16.50 per hour, plus service charge The Banquet Houseperson is responsible for the set-up, refresh, tear down and maintenance of all meeting and event spaces.
Primary Responsibilities
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
- Must participate in all resort required meetings and trainings.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
- Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
- Transport and store tables, chairs, and other equipment.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must be able to attend all resort required meetings and trainings.
- Maintain regular attendance in compliance with Silverado Resort, as required by scheduling, which will vary according to the needs of the resort.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations.
- Must be able to show initiative, including anticipating guest or operational needs.
- Ensure the correct and timely set up of all Banquet Event Order functions.
- Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
- Refresh meeting rooms as needed.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
- Abide by all resort policies and safety rules.
- Perform other duties as requested by management.
Salary : $17
