What are the responsibilities and job description for the Asst. Director of Revenue position at Silverado Resort?
SALARY RANGE: $100,000 - 115,000 DOE.
Essential Functions
• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must align with KSL’s TBO Strategy and focus on recruiting and retaining top talent.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Establish and communicate sales strategy for day, week, month and rolling 12 months.
• Communicate any strategy changes or update any calendars for the sales team to use.
• Run daily pickup reports and analyze trends to determine strategy and pricing changes.
• Review and approve reservations team schedule.
• Review guest service scores and work with front office team on improved guest experience.
• Build and map rate plans, create reservation links, and test reservations on booking engine.
• Manage and communicate group cut off dates. Run GRC reports and work with sales team to effectively manage group blocks, reservations changes, pricing updates, and billing.
• Monitor resort inventory and pricing and adjust accordingly, working with the front office team to balance room types and effectively oversell the property.
• Review and communicate market trends, booking windows, and competitive rate positioning.
• Work with the strategy team to forecast accurately as well as projecting future transient demand.
• Work with the Management team regarding strategy and analyze actual performance vs. potential to identify future revenue opportunities.
• Work with finance and accounting to ensure all invoices are paid and reconciled each month.
• Work closely with Marketing to ensure booking engine and search terms are optimized.
• Facilitate weekly sales strategy meeting following the established agenda.
• Assist with annual budget, strategic pricing and marketing plan process.
• Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.
Qualifications
• Minimum of 4 years of experience in the hospitality industry, with a role in Revenue Management.
• Previous experience in a leadership role managing reservations/revenue team.
• Knowledge of following systems preferred: Ideas G3 RMS, SynXis CRS, Infor HMS, TravelClick (D360/A360), Delphi, Passkey, STR, and OTA Extranets
Work Conditions and Schedule
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 5 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary role that requires working on the computer for extended periods.
Salary : $100,000 - $115,000
