What are the responsibilities and job description for the Server position at Silverado Resort?
Salary Range - This position pays Minimum Wage $16.50/hour plus tips. The Server is responsible for providing the highest quality of service to guests/members in an attentive, courteous, and efficient manner. The individual is also responsible for receiving and delivering guests orders and collecting payment.
Essential Functions
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
- Must participate in all resort required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
- Be familiar with the organization of the Restaurant both indoor and outdoor.
- Have a thorough knowledge of menus and current specials.
- Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
- Pre-bus all tables removing soiled dishes after each course.
- Be familiar with the operation of the P.O.S system.
- Perform cashiering functions by closing checks and preparing end of shift paperwork.
- Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
- Ensure that tables and side stands are kept stocked, tidy and clean.
- Breakdown trays of soiled dishes and linen in the designated areas.
- Answer the telephone according to standards.
- Consistently upsell food, beverage and promotional items to guests/members
- Receive and deliver food and beverage orders and collect payment.
- Ensure overall guest satisfaction.
- Abide by all resort policies and safety rules.
- Perform other duties as requested by management.
Qualifications
- Previous experience as a server is a must.
- In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
- Must be 18 years of age or older.
Working Conditions and Schedule
- Long hours sometimes required.
- Medium work - Exerting up to 30 pounds of force occasionally, and/or 15 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to stand and work for extended periods of time during customary service hours.
- Must be able to bend, stoop or reach as needed.
Salary : $17
