What are the responsibilities and job description for the Flight Coordinator - Nights & Weekends position at Silverhawk Aviation?
Flight Coordinator
Charter · Lincoln, Nebraska
Flight Coordinator – Full-Time
About Us: Founded in 1991, Silverhawk Aviation is a trusted and respected charter service provider that creates upscale, comfortable, and memorable private charter experiences. We focus on connecting Midwest customers with destinations across North America, Central America, and the Caribbean. Our growing charter operation is adding pilots who put People First, do Whatever It Takes, and Never Settle. If those values are important to you and you desire a better work-life balance, we would welcome the opportunity to get to know you better and share our vision of the future with Silverhawk.
Company Ownership Program: At Silverhawk, our company ownership program makes you a true partner in the organization. Each year, every participant receives plan units that work very similarly to receiving stock. In short, as the company grows and profits, you are rewarded with an annual profit-sharing bonus that grows with your plan units. In the future, if it ever made sense to sell or partner with another company, you’d share in the sale proceeds.
Job Description: Our Flight Coordinator position is responsible for supporting safe and efficient execution of flight operations. The position assists the charter department with flight scheduling, trip crewing, and acts as a point of contact to our current and future clients.
Benefits:
- Company Ownership Program
- Medical, Dental, and Vision plans/options
- Employer-paid Medical, Disability, and Life Insurance
- Two weeks of PTO your first year
- Annual profit sharing after first year
- Buy-back of up to 1-week of unused vacation each year
- Empty leg usage
Principal Duties and Responsibilities:
- Manage flight scheduling.
- Monitor the status of all planned flights and flights in progress from the point of origin to final destination.
- Ensure all ground handling, deicing, fuel, landing/departure slots and landing/overfly permits are in order before releasing a flight.
- Identify, anticipate, and take corrective action to minimize actual or potential delays due to scheduling operations, crew legality, and maintenance issues.
- Advise appropriate personnel of actual or potential delays and conditions affecting safety of flight.
- Manage crew logistics, such as arrange/coordinate crew ground transportation hotel accommodations.
- Review, prepare, and submit post-flight expense reports.
- Coordinate FBO selection and database upkeep.
- Ensure timely and accurate schedule communication to crew members.
- Build and maintain relationships with clients.
- Prepare and communicate trip itineraries for flight crews.
- Coordinate necessary logistics associated with trips.
- Provide clients with exceptional customer service.
- All other duties as assigned.
Schedule:
- In-person training, Monday - Friday, 8:30am - 5:00pm for first two (2) weeks.
- After day shift training, Monday - Friday, 11:00am - 7:30pm for next two (2) weeks to four (4) months, depending on how long is needed for comfort.
- Once training is complete, night shift and weekends.
- Normal schedule will consist of two (2) days off during the week, three (3) weekday evening shifts, and full shifts on Saturday and Sunday.
- Possible schedule:
- Monday: 5:00pm - 7:30am (Tuesday)
- Tuesday: OFF
- Wednesday: 5:00pm - 7:30am (Thursday)
- Thursday: OFF
- Friday: 5:00pm - 7:30am (Saturday)
- Saturday & Sunday: 7:30am - 7:30pm (Monday)
- Employee and supervisor can discuss preference for days off during the week.
- Monday: 5:00pm - 7:30am (Tuesday)
Requirements:
- High school diploma/GED, required.
- Minimum three (3) years' experience with customer service, flight operations, or industry related position, required.
- Associates degree, preferred.
- Must be authorized to work in the U.S.
Silverhawk Aviation is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled