AV & IT Support Specialist

Employment Type: Full-time (Seasonal Hour Variability)

Overview:
We are seeking a hands-on AV & IT Support Specialist to join our client's team at their Vero Beach facility. This is an onsite role supporting a wide range of audiovisual, IT, and event presentation needs. The ideal candidate will have strong AV skills and be a flexible problem-solver who can handle a variety of tasks from setting up Zoom rooms to resolving network and hardware issues.

Key Responsibilities:

• Provide day-to-day support for AV systems including TVs, projectors, sound systems, microphones, and Crestron (or similar) room control systems.

• Set up and support Zoom Rooms and other hybrid meeting solutions.

• Configure rooms and scenes (e.g., single room mode to quad room mode) for presentations and events.

• Troubleshoot and proactively maintain AV systems to ensure reliability, especially during high-profile events.

• Support field and indoor presentations including audio and visual setups for VPs, teams, and special events.

• Provide IT support for Windows and Mac systems, printers, phones, tablets, and network connectivity.

• Troubleshoot devices for VPs and other key personnel; maintain a professional and responsive support environment.

• Assist in preparing for high-volume event days; weekend work and overtime may be required during peak season.

Qualifications:

• Strong hands-on experience with AV systems and troubleshooting, including Zoom, TVs, projectors, and control systems like Crestron or equivalents.

• Proactive mindset with the ability to prevent and respond to AV issues quickly.

• Generalist IT skills with experience supporting Windows and Mac environments.

• Experience supporting executives and handling confidential or sensitive information professionally.

• Able to manage shifting hours based on seasonal demand: ~40 hours/week during busy months, ~24 hours/week during off-season.

• Strong communication, problem-solving, and organizational skills.

Schedule & Location:

• 100% onsite

• Requires flexibility for seasonal shifts in hours and occasional weekend availability during peak periods (overtime eligible).