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Desktop Support Supervisor

SilverSearch, Inc.
New York, NY Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 3/26/2025

A Desktop Supervisor position is available that is a FULL TIME opportunity, but is requiring 5 days onsite/week in midtown NYC.


Some highlights of the role -

  • This position will be supervising helpdesk staff (5-6 people), scheduling shifts and ticketing resolution.
  • Experience with Windows OS / Mac OS basics.
  • Knowledge of MDM solutions for Androids and iPhones
  • Experience with conference room AV setup and support utilizing Zoom/Teams.
  • Hands-on experience providing Level 1-3 Desktop Support

Salary : $100,000 - $130,000

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