What are the responsibilities and job description for the Digital Project Manager - marketing position at SilverSearch, Inc.?
Job Details
Digital Project Manager - Please no C2C inquiries
Position Summary:
We are seeking a Digital Project Manager with 8-10 years of project management experience to lead cross-functional initiatives in a hybrid Waterfall/Agile environment. This role focuses on managing complex digital projects, collaborating across teams, and driving customer-centric solutions.
Key Responsibilities:
1. Plan and Execute Projects:
- Develop project plans, roadmaps, and objectives to guide teams effectively.
2. Coordinate Across Teams:
- Work with marketing, eCommerce, UX/UI, content, and technical teams to align on goals and priorities.
3. Monitor and Mitigate Risks:
- Track milestones, report on project health, and address risks proactively.
4. Lead Customer-Centric Campaigns:
- Drive initiatives that improve demand generation, customer journeys, and loyalty programs.
5. Optimize Digital Platforms:
- Ensure websites and eCommerce platforms are updated, optimized, and aligned with business initiatives.
Sample Projects:
1. Product Campaigns:
- Manage the launch of new product pages, aligning timelines with marketing efforts to drive engagement.
2. Loyalty Program Enhancements:
- Implement workflows, track customer journeys, and launch promotions to increase retention.
3. Demand Generation:
- Optimize websites, email, and SMS channels to boost lead generation and conversions.
4. Customer Journey Optimization:
- Refine user flows and reduce drop-offs by collaborating with UX/UI and analytics teams.
5. eCommerce Updates:
- Lead enhancements to improve product discoverability, payment options, and mobile usability.
Requirements:
- Experience managing complex projects in hybrid methodologies (Waterfall/Agile).
- Strong organizational and problem-solving skills.
- Familiarity with digital marketing strategies, eCommerce platforms, and customer engagement best practices.
- Proficiency in project management tools (e.g., Trello, Confluence) and creating documentation (workflows, RACIs, etc.).