What are the responsibilities and job description for the MINI BAR ATTENDANT position at Silverton Casino Llc?
General Summary of Job Duties: The Mini Bar Attendant is responsible for replenishing refreshment centers and maintaining inventory in Silvertons continuing effort to provide amazing guest service.
Principle Responsibilities and Duties:
- Take inventory of and restock refreshment centers using current systems and technology.
- Verify product dating and prepare guest checks.
- Inspect refreshment centers for functionality and clean refreshment centers.
- Check for expired products and stock the storage room.
- Rotate product to ensure freshness, and replenish products as needed, or upon check out.
- Assist with guest's requests and provide service for any beer, wine, spirits or snack requests within mini bar stock.
- Conduct inventory checks for all mini bar products.
- Report any concerns to supervisor, including guest issues.
- Provide amazing guest service according to the Silvertons operating standards.
General Job Responsibilities and Duties:
- Maintain a high quality of guest service according to Silvertons core values and Amazing Service Standards.
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedures introduced in the future.
- Adhere to all appearance and uniform standards.
- Maintain an open line of communication with hotel leaders.
- Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and vendors.
- Ability to accept performance feedback in a professional manner.
- Regular attendance to all scheduled shifts is essential function of the job.
- Arriving on time for all scheduled shifts is an essential function of the job.
- Other duties as assigned.
Skills, Education & Other Requirements:
- Must be a minimum of 21 years of age.
- Must be able to communicate in English fluently and in a professional manner.
- Excellent customer service skills.
- Requires a minimum of six months guest service experience.
- Requires the ability to multi-task.
- Must be able to work in a detail-oriented team environment.
Required Work Cards:
- Identification that establishes identity.
- Identification that establishes the right to work in the United States.
- Food Handlers Safety Card.
- Alcohol Awareness card.
