General Summary of Job Duties

To provide quality customer service for hotel guests through the valet services

Principle Responsibilities and Duties

• Maintain a high quality of guest service according to Silverton STYLE.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Greets and welcomes guests
• Responsible for parking quest vehicles in the valet lot. This is to be done in a safe and efficient manner
• Secure key and valet tickets in the valet booth.
• Return vehicles to guests in a safe and timely manner.
• Call and hail taxi cabs
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance to all scheduled shifts is considered an essential function of the job.
• Arriving on-time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

General Job Responsibilities and Duties

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character Always do the right thing and treat everyone with dignity and respect.
• Care Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
• Excellence- Challenge acceptable and be exceptional.
• Collaboration Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
• Courage Champion today for a better tomorrow.

Skills, Education & Other Requirements

• Demonstrate ability to drive all types of vehicles
• Possess a valid drivers license and provide a Department of Motor Vehicle print out of a good driving record.
• Must be 21 years of age

Required Work Cards

• Identification that establishes identity
• Identification that establishes the right to work in the United States

Machinery, Work Equipment, Programs, Software, Hardware Used