What are the responsibilities and job description for the Administrative Assistant position at Simbol Auto Glass?
Benefits : Company parties
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Our company, Simbol Auto Glass, is seeking a skilled Administrative Assistant with a vibrant and engaging personality to join our team. The ideal candidate will have excellent organizational and communication skills, along with a proactive approach to handling administrative tasks. This position plays a crucial role in supporting the day-to-day operations for our auto glass company.
Responsibilities :
Customer Service- Serve as the primary point of contact for customers, providing exceptional service via phone, email, and in-person interactions. Assist customers with inquiries, appointment scheduling, and issue resolution.
Appointment Scheduling- Manage and schedule appointments for auto glass repair and replacement services. Coordinate with customers and technicians to ensure timely service delivery.
Data Entry and Record Keeping- Maintain accurate records of customer information, service appointments, and billing details. Enter data into the company's database system and ensure information is up-to-date and organized.
Billing and Invoicing- Assist with billing and invoicing processes, including generating invoices processing payments, and reconciling accounts. Collaborate with the finance team to ensure accuracy and timeliness of financial transactions.
Inventory Management- Assist with inventory management by monitoring stock levels, placing orders for supplies, and organizing inventory storage areas. Coordinate with suppliers to ensure timely delivery of necessary materials.
Office Management- Perform general office management tasks, including answering phones, sorting mail, filing documents, and maintaining office supplies. Keep the office environment clean, organized, and welcoming for staff and visitors.
Assist Management- Provide administrative support to the management team as needed, including scheduling meetings, preparing reports, and completing other tasks to support company operations.
Qualifications :
- High school diploma or equivalent required; associate's degree or higher preferred. -Previous experience in administrative support or customer service roles preferred. -Strong communication skills, both verbal and written. -Excellent organizational and multitasking abilities. -Proficiency in computer skills, including MS Office applications. -Attention to detail and accuracy in data entry and record keeping. -Prior experience in the automotive industry or related field is a plus.
Simbol Auto Glass is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.