What are the responsibilities and job description for the Sales Account Executive position at Simple Global?
The ideal Sales Account Executive will coach and nurture the success and development of our clients and connect with leads that will bring growth and profitability to Simple Global. Under the direction of the Director of Operations, the Sales Account Executive is entrusted with the most significant functions of the organization : Sales Generation & Customer Success. The Sales Account Executive will be expected to increase department standards resulting in higher levels of conversion, new leads, and overall client satisfaction.
Sales
Prospecting and converting leads into profitable business relationships through leveraging existing industry knowledge and contacts
Consistent hunter, self-starter mentality with lead generation expertise coupled with the ability to quickly qualify and close sales opportunities
Preparing and presenting executive proposals to clients
Participate in new business development as required
Prepare and complete performance-based action plans for improvement
Collaborate on the scheduling of the department, comprised of team members spread across multiple time-zones
Continuing income streams from customers and find ways to increase them
Represent the company at various business meetings to promote the company
Client Success & Account Management
Analyzing industry challenges and opportunities to understand enterprise’s customer communication and retention strategies
Ability to work with multiple clients at the same time
Proactive communication with clients
Update and inform when needed and to help resolve issues with client support team
Learn about your client’s brand and desire to expand. Educate yourself on the client’s business and their product
Educate client on all things new and of possible interest to them
Proven track record of surpassing quotas and customer satisfaction
Strong Leadership & Communication experience to maximize client performance
Exceptional business communication skills together with strong account planning
Client development experience, specifically the support strategy to guide client growth
Create, energize, and build the Team Culture
Support strategic action items to build the team strength and improve the overall message of the brand
Set a clear mission and deploy strategically focused action items to accomplish
Positive attitude and teamwork
Constantly review, prepare, and complete action plans for improvement to move the team closer to the mission
Assist in the evaluation of the effectiveness of internal and external communication and workflow procedures
Participate in the continued development of the company and its culture
Support and follow up with customer-focused productivity goals that support the culture of the team
Commitment to Core Values, Personal Accountability, Committed to the Company’s Success, Eager to Learn and Team Player
Train, Develop, and Coach
Establish role specific training and development programs for the team & for our clients
Maintain 100% adherence within department on all company policies
Generate team & client trainings to help boost performance
Develop, monitor, and continuously improve department key performance indicators (KPI)
Transition the results of each team members KPI into action plans for improvements
Qualifications, Skills, and Competencies
Bachelor’s degree preferred
3- 5 Years Experience : Hunting and Sales development role
CRM application experience a must
Strong Microsoft skills
Troubleshooting and creative problem-solving skills
Industry awareness in technology and application trends
Ability to show an advanced level of effective communication (all forms)
Exceptional leadership
Enhanced sales knowledge and skills at all phases of the sales cycle
Ability to illustrate ROI to Company decision makers together with the technical attributes of the solution
Work Environment & Physical Demands
Position typically operates in an office environment, with a warehouse attached
Occasional out-of-the-area travel and overnight travel
Standard office equipment is used : e.g. computers, printers, filing cabinets
Largely sedentary role, with the majority of the time spent sitting at a desk utilizing a computer
Occasional trips into the warehouse to assist operations team and may consist in the following :
Reaching, extending hands and arms in any direction
Standing, at times for extended periods of time
Walking, moving about on foot to accomplish tasks
Pushing, using upper extremities to press against something with steady force in order to thrust forward, downward, or outward
Lifting, raising objects from a lower to a higher position or moving objects horizontally from position-to-position
Light work, exerting up to 55 pounds of force occasionally
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Sales Account Executive?
Sign up to receive alerts about other jobs on the Sales Account Executive career path by checking the boxes next to the positions that interest you.
