What are the responsibilities and job description for the Patient Coordinator position at Simply Orthodontics?
Simply Orthodontics is seeking an enthusiastic Orthodontic Patient Coordinator to join our team!. This position travels with the team to Milford, Hopkinton, and Holliston.
As an Orthodontic Patient Coordinator in our practice, you will play a crucial role in delivering exceptional care and service to our patients, helping to create healthier smiles every day.
Who we are:
At Simply Orthodontics, we prioritize a positive culture. Our philosophy is simple, "Do right, and success will follow," We care about people. With practices in Massachusetts, New Hampshire, and Connecticut, we are proud to be a doctor-owned organization dedicated to doing whats best for everyone involved.
Does this sound like you?
You genuinely care about your patients and colleagues.
Integrity and respect are non-negotiable for you.
You work hard and believe in bringing your smile to work every day.
You thrive in a culture that values individual growth and development.
What you will be doing:
Providing Exceptional Customer Service
Greeting all patients with a warm and friendly smile
Checking patients in and out for appointments
Scheduling appointments for patients
Answering phones with enthusiasm
Picking up and organizing mail to and from office
Assisting with patient billing processing and questions
Organizing and file all paperwork generated by the clinic
Assisting clinic with seating patients and coordinating patient flow
Keeping the reception area clean and orderly at all times
Checking and verifying patients' insurance
Taking part in company marketing events and responsibilities
Other duties as assigned by the manager
The benefits you will receive with full time employment:
Health Insurance enrollment on your first day
Vacation Time
Paid Holidays
Paid Sick time
Dental and Orthodontic Benefits
401K Retirement Plan
What qualifications you bring:
You have previous customer service experience, ideally in a dental office
You are computer proficient
You are professional
You have a positive attitude and are a team player
You are flexible and willing to help out as needed
You have a High School Diploma or Equivalent
