What are the responsibilities and job description for the Field Service Engineer HPLC/UPLC position at SimplyApply?
About Us
Pace Life Sciences
Pace makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For customers with in-house manufacturing and labs, Pace provides professional services to support their operations.
Job Description
SUMMARY :
Responsible for executing, providing, or overseeing the maintenance, repair, and qualification of instrumentation, hardware, and software; provide feedback and guidance regarding instrumentation using intermediate to complex professional and technical knowledge of mechanical, scientific or related instrumentation and software.
ESSENTIAL FUNCTIONS :
- Provides intermediate to complex diagnosis, maintenance and preventative maintenance, qualification, troubleshooting, and repairs of instrumentation / equipment.
- Provides calibration and qualification of instruments and equipment.
- Recommends and implements improvements to instrument / equipment / system.
- Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed.
- Interacts with customers / staff to provide intermediate to complex analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting.
- Drafts and / or revises technical documentation and documents such as standard operation procedures, calibration procedures, qualification protocols, and any other documents as needed.
- Participates in cross-functional project or program objective and other project requirements, receives direction and presents information to management.
- Provides intermediate to complex analysis and interpretation and counsel to staff, management, and functional leaders regarding equipment policies, programs and practices involving standard operations.
- Provides standard research, feedback and decisions to resolve customer / management and employee questions and requirements; assists with receiving vendor feedback and coordinating resources and responses as required.
- Follows Standard Operating Procedures and methods to perform work.
- Ensures the accuracy of equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies; resolves discrepancies or escalates discrepancies to ensure quality assurance in equipment.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS :
Education and Experience :
Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and three (3) years instrument / equipment troubleshooting and repair work; OR an equivalent combination of education, training, and experience.
Required Knowledge and Skills
Required Knowledge :
Required Skills :
Additional Information
Benefits
80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Work Schedule Monday through Friday, 8 : 00 AM - 5 : 00 PM
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