What are the responsibilities and job description for the triage nurse position at SimplyApply?
Job Summary:
">This position is primarily responsible for taking live calls from clinic patients, providing over-the-phone assessment and triage through active listening and questioning. The nurse documents patient phone encounters in real-time, provides home care instructions based on established protocol, schedules appointments or refers to providers as needed.
">Responsibilities:
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- Provide over-the-phone assessment and triage for clinic patients ">
- Document patient phone encounters in real-time ">
- Provide home care instructions based on established protocol ">
- Schedule appointments or refer to providers as needed ">
Requirements:
">Graduate of an accredited RN program; current RN license in the state of Iowa; 3 years of clinical experience in acute or ambulatory care setting preferred.
">Nursing Skills:
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- Able to think, converse, and type simultaneously ">
- Excellent telephone communication skills and customer-focused interpersonal relationship skills ">
- Basic PC skills and comfort with Windows Operating Systems ">
Personal Qualities:
">Positive, enthusiastic, helpful, and fun-seeking personality; organized with ability to set priorities and work effectively under pressure.