Demo

triage nurse

SimplyApply
Pella, IA Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/20/2025

Job Summary:

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This position is primarily responsible for taking live calls from clinic patients, providing over-the-phone assessment and triage through active listening and questioning. The nurse documents patient phone encounters in real-time, provides home care instructions based on established protocol, schedules appointments or refers to providers as needed.

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Responsibilities:

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  • Provide over-the-phone assessment and triage for clinic patients
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  • Document patient phone encounters in real-time
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  • Provide home care instructions based on established protocol
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  • Schedule appointments or refer to providers as needed
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Requirements:

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Graduate of an accredited RN program; current RN license in the state of Iowa; 3 years of clinical experience in acute or ambulatory care setting preferred.

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Nursing Skills:

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  • Able to think, converse, and type simultaneously
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  • Excellent telephone communication skills and customer-focused interpersonal relationship skills
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  • Basic PC skills and comfort with Windows Operating Systems
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Personal Qualities:

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Positive, enthusiastic, helpful, and fun-seeking personality; organized with ability to set priorities and work effectively under pressure.

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