What are the responsibilities and job description for the Insurance Coordinator/Front Desk position at Singh and Smile Pediatric Dentistry?
Job Overview
We are seeking a dedicated and organized Insurance Front Desk/Coordinator to join our amazing team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks within a dental office environment. This role requires a strong understanding of dental terminology, insurance verification, and coding practices to ensure efficient operations.
Experience is preferred, but not required. We are willing to train the right candidate who is willing to learn and grow with our practice.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently.
- Maintain accurate dental records and ensure compliance with HIPAA regulations.
- Perform insurance verification and assist patients with billing inquiries.
- Insurance data entry for accurate record keeping.
- Schedule appointments and manage the office calendar effectively.
- Handle incoming calls and respond to inquiries in a professional manner.
- Collaborate with dental team and patients to ensure smooth office operations.
- Maintain cleanliness and organization of the front desk area.
Requirements
- Previous experience in a dental office setting is preferred.
- Knowledge of dental records management and coding practices is essential.
- Familiarity with insurance verification processes is highly desirable.
- Proficient understanding of dental terminology, including CDT codes.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Commitment to maintaining patient confidentiality and adhering to HIPAA guidelines
- Open Dental experience is a plus
If you are passionate about providing excellent service in a healthcare setting and possess the required skills, we encourage you to apply for this rewarding opportunity as an Insurance Coordinator/Front Desk Agent.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $25