Information Systems Applications Analyst/Trainer I - Access Team

Information Systems Applications Analyst/Trainer I - Access Team
Singing River Health System Hospital - Pascagoula | Full-Time | Monday - Friday, 8am-430pm |
United States

Position Overview:
The Application Analyst I achieves knowledge of each appropriate application and serves as a bridge between vendors, end users and Hospital Billing team members. The Analyst I conduct regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst I is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.  Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

Hospital Billing experience preferred.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:
High school diploma or equivalent required. Bachelor’s Degree in computer science, mathematics, clinically related field or experience may be considered.

License:
As appropriate for the Team the Analyst I will be hired into.  Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc.
 
Certifications:
Current certification in Epic applications required in the first 90 days of employment.  Must maintain Epic certification(s) including the completion of required training to maintain certification.

Experience:
A minimum of one (1) year experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings. Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred. Assisted with project management or project execution experience on small projects preferred.

Reports to:
Manager Information System Revenue Cycle & Ambulatory or Manager of Clinical Applications

Supervises:
N/A

Physical Demands:
Work is moderately active: involves frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.  Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.  Employee is responsible for safely moving, lifting and handling all supplies, equipment and patients, with assistance, up to 350 pounds. Expected to use safe lifting practices in all areas of job performance and employees are responsible to request help whenever needed, regardless of the weight, using available assistance, i.e. lifting devices or additional staff.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease.  Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. 
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods without experiencing undue fatigue.  Must be able to work schedules assigned with the understanding that changes may occur according to the needs of the hospital for off days, shifts or weekends.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities.  Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.  Must demonstrate strong written and verbal communication skills.  Must possess emotional stability conducive to dealing with high stress levels.  Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.  Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands:
Must possess superior customer service skills and professional etiquette.  Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.