What are the responsibilities and job description for the Communications Agent position at Singnala?
Job Description
Job Description
Description
Job Title : Communications Agent
Location : Raleigh, NC
Reports To : Communications Manager
Job Type : Full-Time
Job Overview :
We are looking for a dynamic and skilled Communications Agent to join our team. The Communications Agent will be responsible for managing both internal and external communications to maintain a consistent, clear, and engaging brand voice. This individual will play a key role in ensuring that messages align with the company’s objectives, and will interact with customers, stakeholders, and the general public to foster positive relationships and maintain a strong company image.
Key Responsibilities
- Serve as the primary point of contact for communications-related inquiries.
- Develop, implement, and manage communication strategies, both internally and externally.
- Draft, edit, and distribute internal and external communications, including press releases, email newsletters, and social media content.
- Respond to customer inquiries through phone, email, and social media in a timely and professional manner.
- Assist with media relations by drafting press kits, responding to media inquiries, and coordinating interviews.
- Monitor communication channels to identify and address issues proactively.
- Collaborate with marketing, sales, and customer service teams to align messaging across all platforms.
- Ensure that all communications reflect the company’s mission, values, and brand voice.
- Organize and coordinate events, webinars, and other promotional activities.
Skills, Knowledge and Expertise
Benefits
