What are the responsibilities and job description for the Customer Service Representative position at Singnala?
Department: Singnala
Location: New Orleans, LA
Compensation: $18.00 - $28.00 / hour
Customer Service Representative Job Description
Location: New Orleans, LA
Overview:
Singnala seeks a dedicated Customer Service Representative in New Orleans, LA, to provide excellent support and build lasting relationships with clients. This role requires a proactive individual with strong communication and problem-solving skills.
Key Responsibilities
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person interactions.
- Resolve customer concerns and escalate issues when necessary.
- Maintain accurate records of customer interactions.
- Educate customers on products and services.
- Collaborate with team members to improve processes and satisfaction.
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Proficiency in using basic computer systems.
Benefits:
- Competitive salary: $18.00 - $28.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.
Salary : $18 - $28
